How much notice do you require?
We appreciate a minimum of 24 hours notice when you'd like to book an estimate or service. Please call 705-917-1000 and leave a message or click here to submit a request via our Contact Us form. We will get back to you in a timely manner. Our service is based upon our availability and will do the best we can to accommodate your needs.
How can I be assured you will get everything done?
Fair question, we understand that confidence in us and our services needs to be earned. We will do our best to complete all our tasks in an complete and timely manner. We are efficient and pride ourselves on only offering quality services.
How do I pay for your services especially when I am booking your shopping services and don't know how much the total cost will be?
Good question. The payments for any services that require purchases must be made in advance via cash, Paypal (Visa, MasterCard, AMEX), Interac email money transfers, bank drafts, or money order. Personal cheques will only be accepted from regular clients. Any portion of unused money will be promptly refunded. Alternatively, in the case of grocery shopping, store gift cards can be purchased in advance and used as a method of paying for your food purchases. With all other services, payment is respectfully requested when services are rendered.
Do you do estimates over the phone or do I have to meet with you in person?
No worries. If you don't have time to meet with us in person and explain your needs, we can certainly provide you with a FREE estimate over the phone or via email. We aim to accommodate.
Do you provide regular gardening, lawn cutting and house cleaning services?
No, unfortunately we currently don't offer gardening, lawn maintenance and house cleaning services but can certainly recommend people who do.
Can I book your services on a weekly, bi-weekly or monthly basis?
Certainly, we have discounted rates for regular clients who use our services on an ongoing basis. Once we have a full understanding of your needs who can give you an estimate based on your individual needs.